Return Policy
Return Policy
1. Return Period
If you are not satisfied with your purchase, you can return your order within 14 days of receiving it.
2. Return Conditions
To be eligible for a return:
The item must be unused and in resellable condition.
It must be in its original packaging with all tags attached.
Due to hygiene reasons, underwear, cosmetics, and personal care products cannot be returned.
3. Return Process
Contact us via email: [your email address]
Provide your order number and reason for the return.
Once approved, ship the item to the specified return address.
4. Return Shipping Costs
If the item is damaged or incorrect, we will cover the return shipping cost.
In all other cases, the customer is responsible for the return shipping fee.
5. Refunds
Once the return is approved, your refund will be processed within 5-7 business days.
Refunds will be issued to the original payment method used for the purchase